Shipping and Delivery

ORDER PROCESSING:

PLEASE ALLOW 48 HOURS FOR ORDER PROCESSING, PENDING PRODUCT AVAILABILITY AND PAYMENT VERIFICATION. ONCE AN ORDER HAS BEEN PLACED, IT CANNOT BE MODIFIED OR CANCELLED. PLEASE CONFIRM THAT ALL ORDER DETAILS ARE CORRECT BEFORE COMPLETING THE CHECKOUT PROCESS. TAESTHETE DOES NOT SHIP ON WEEKENDS OR MAJOR HOLIDAYS. ALL ORDERS SHIP FROM NEW DELHI, INDIA.

YOU WILL RECEIVE AN AUTOMATIC CONFIRMATION EMAIL ONCE YOUR ORDER HAS BEEN PLACED. IF YOU DO NOT SEE THE ORDER CONFIRMATION WITHIN A FEW MINUTES OF ORDERING, PLEASE CHECK YOUR SPAM EMAIL FOLDER.

ALL ORDERS ARE REVIEWED BY OUR SECURITY TEAM AND CAN BE CANCELLED BY TAESTHETE AT ANY TIME.

ONCE YOUR ORDER HAS BEEN PROCESSED BY OUR FULFILLMENTS TEAM, YOU WILL RECEIVE A SHIPPING CONFIRMATION EMAIL WITH TRACKING INFORMATION ENCLOSED. 

ORDERS MAY EXPERIENCE SHIPPING DELAYS DURING SPECIAL RELEASES, MAJOR HOLIDAYS, AND MARKDOWN PERIODS.

PRE-ORDER POLICY:

ITEMS THAT ARE MARKED AS PRE-ORDER ARE EXPECTED TO SHIP UPON ARRIVAL TO OUR FACILITY. ALL CUSTOMERS ARE CHARGED AT CHECKOUT FOR PRE-ORDER ITEMS TO THE PAYMENT METHOD PROVIDED. ONCE YOUR ORDER HAS BEEN PLACED, WE ARE UNABLE TO CANCEL OR MODIFY. SHOULD YOU HAVE ANY QUESTIONS PLEASE CONTACT OUR TEAM AT SUPPORT@TAESTHETE.IN


SHIPPING METHODS:

FOR ORDERS WITHIN INDIA, TAESTHETE OFFERS 10-15 DAYS STANDARD SHIPPING ON ACTUAL SHIPPING COST.

INTERNATIONAL SHIPPING: 

CURRENTLY WE DO NOT OFFER INTERNATIONAL SHIPPING. IF IT IS A BULK ORDER, WE CAN MAKE AN EXCEPTION AND YOU CAN GET IN TOUCH WITH US ON SUPPORT@TAESTHETE.IN. SHIPPING CHARGES FOR INTERNATIONAL ORDERS WILL BE ON ACTUALS. 

CUSTOMER SERVICE HOURS:

MONDAY – SATURDAY | 11:00 AM – 7:00 PM IST | +91 9930194294

PLEASE NOTE THAT TAESTHETE OBSERVES THE FOLLOWING HOLIDAYS:

·        DIWALI

·        NEW YEAR’S DAY

·        INDEPENDENCE DAY

·        PARYUSHAN - 8 DAYS

·        CHRISTMAS EVE

·        CHRISTMAS

LOST PACKAGES:

PLEASE NOTE THAT ONCE PROOF OF DELIVERY IS ATTACHED TO A TRACKING NUMBER, TAESTHETE IS NOT RESPONSIBLE FOR LOST, DAMAGED, OR STOLEN ITEMS. ALL RISKS ARE ASSUMED BY THE COURIER.

IF YOU HAVE ANY ADDITIONAL QUESTIONS OR REQUIRE FURTHER ASSISTANCE, PLEASE CONTACT SUPPORT@TAESTHETE.IN

FINAL SALE ITEMS:

DURING ANY SALE/PROMOTION PERIOD, ALL SALES ARE FINAL. TAESTHETE RESERVES THE RIGHT TO EXTEND, MODIFY, OR DISCONTINUE MARKDOWNS AT ANY TIME WITHOUT NOTICE. NO ADJUSTMENTS WILL BE MADE FOR YOUR PURCHASES IF TAESTHETE LOWERS THE PRICE OF AN ITEM YOU HAVE ALREADY PURCHASED.

SHIPPING INFORMATION

  1. DISPATCH TIMELINE
    ALL ORDERS ARE PROCESSED AND DISPATCHED FROM OUR WAREHOUSE WITHIN 3–5 WORKING DAYS FROM THE DATE OF ORDER PLACEMENT. DURING SALES, PROMOTIONS, OR FESTIVE PERIODS, PROCESSING TIMES MAY BE EXTENDED. DELIVERY IS TYPICALLY COMPLETED WITHIN 7 DAYS FROM THE DATE OF DISPATCH.

  2. DELIVERY TIMELINE
    ONCE DISPATCHED, DOMESTIC ORDERS ARE DELIVERED WITHIN 10-15 WORKING DAYS, DEPENDING ON YOUR LOCATION AND THE SHIPPING PARTNER. DELIVERIES TO REMOTE LOCATIONS MAY TAKE SLIGHTLY LONGER.

  3. SHIPPING CHARGES
    SHIPPING CHARGES, IF APPLICABLE, WILL BE MENTIONED AT THE TIME OF CHECKOUT BEFORE YOU COMPLETE YOUR PURCHASE. ALL SHIPPING CHARGES ARE NON-REFUNDABLE.

  4. ORDER TRACKING
    ONCE YOUR ORDER HAS BEEN DISPATCHED, YOU WILL RECEIVE AN EMAIL AND/OR SMS WITH THE TRACKING DETAILS. YOU CAN USE THE TRACKING LINK TO MONITOR THE DELIVERY STATUS OF YOUR ORDER.

  5. INTERNATIONAL SHIPPING
    CURRENTLY, WE DO NOT OFFER INTERNATIONAL SHIPPING THROUGH TAESTHETE.IN. PLEASE STAY TUNED FOR UPDATES ON GLOBAL SHIPPING OPTIONS.

  6. DELAYED OR LOST ORDERS
    IN CASE OF DELAYS DUE TO NATURAL CALAMITIES, PUBLIC HOLIDAYS, OR ANY OTHER UNFORESEEN CIRCUMSTANCES, DELIVERIES MAY BE AFFECTED. IF YOUR ORDER IS DELAYED OR LOST IN TRANSIT, PLEASE CONTACT OUR CUSTOMER SUPPORT TEAM FOR ASSISTANCE.

  7. ORDER DELIVERY ISSUES
    IF THE PACKAGE IS MARKED DELIVERED BUT NOT RECEIVED, KINDLY INFORM US WITHIN 48 HOURS AT SUPPORT@TAESTHETE.IN SO THAT WE CAN COORDINATE WITH THE LOGISTICS PROVIDER. ANY CLAIMS AFTER 48 HOURS FROM DELIVERY STATUS WILL NOT BE ENTERTAINED.

  8. CANCELLATION POST DISPATCH
    ONCE AN ORDER IS DISPATCHED FROM OUR WAREHOUSE, IT CANNOT BE CANCELLED. PLEASE REFER TO OUR RETURN & EXCHANGE POLICY FOR RETURN OPTIONS AFTER DELIVERY.

  9. INCOMPLETE OR INCORRECT ADDRESS
    PLEASE ENSURE THE SHIPPING ADDRESS IS COMPLETE AND ACCURATE WHEN PLACING AN ORDER. TAESTHETE WILL NOT BE RESPONSIBLE FOR DELAYS OR NON-DELIVERY DUE TO INCORRECT OR INCOMPLETE ADDRESSES.

CUSTOMER SUPPORT

FOR ANY QUERIES RELATED TO SHIPPING, DELIVERY STATUS, OR TRACKING, YOU CAN CONTACT OUR CUSTOMER SUPPORT TEAM:

CALL US AT: +91 9930194294
OR WRITE TO US AT: SUPPORT@TAESTHETE.IN

OUR TEAM IS AVAILABLE MONDAY TO SATURDAY BETWEEN 11:00 AM TO 7:00 PM. ALL QUERIES WILL BE ADDRESSED ON PRIORITY WITHIN 24 HOURS.